Casinys is a Melbourne office fit-out and refurbishment contractor built on straight answers
Casinys has been planning, designing and building commercial offices around Melbourne since 2009. We are a team of builders, designers and site managers who got tired of watching good clients get buried under variation claims, so we set up a company that prices properly up front and holds the number through handover.
Started with one site manager and a ute
Liam Whitcroft spent nine years running fit-out projects for larger contractors before going out on his own in 2009. The first job was a 180 sqm office in Richmond for a design agency that had been quoted six different numbers by six different builders. He did it for a fixed price, finished two weeks early and got three referrals out of it before the paint was dry.
That first year was one job at a time. By 2013 we had four site managers, a joinery workshop share in Preston and a book of repeat clients who kept moving offices and taking us with them. The work has grown up since then. The phone number hasn't changed.
Still hands-on
Liam reviews every estimate before it leaves the office. If a number doesn't stack up, he'll tell you rather than roll the dice.
Three things we won't bend on
Every contractor says they're different. Here are the three rules we actually work to, and the ones that have cost us jobs when a client wanted something else.
Price it once, properly
We survey the base building before we quote. It costs us a day up front and saves the client a fight three months later. Provisional sums get labelled as provisional sums, not hidden.
Answer the phone
Every project has one site manager with a mobile number the client keeps for the duration. No call centre, no ticketing system, no email chain five deep before anyone picks up a trowel.
Leave the floor clean
Snag list closed before you move in, site swept down every Friday, bins gone before the next trade arrives. Sounds small until you've walked into a job someone else left half finished.
Sixteen years of commercial floors
Numbers below are pulled from our project register and updated at the start of each financial year.
Office floors delivered
People on our books, permanent and subbie
Melbourne buildings we work in regularly
Projects handed over on the agreed date
780 sqm
Largest single-floor refurbishment completed to date, delivered in stages on a live tenancy.
9 weeks
Fastest full-floor strip-out to handover, for a Southbank engineering firm in 2023.
71%
Share of our work that comes from repeat clients or direct referrals.
$0
Value of public liability claims paid out in the last five financial years.
Who you'll actually be dealing with
The team below is who turns up to the first site visit and who runs the project through to handover. No junior understudies, no rotating account managers.
Liam Whitcroft
Founder and Managing Director
Runs the estimating desk and reviews every fixed-price tender before it goes out. Registered commercial builder since 2008.
Sione Malietoa
Construction Manager
Ran commercial fit-outs for fifteen years before joining us in 2017. Looks after trade sequencing, safety and the weekly programme.
Nadia Farrow
Head of Design
Leads the workplace brief workshops and test-fit documentation. Interior architecture degree, twelve years in commercial practice.
Ben Osgood
Senior Site Manager
Runs the biggest occupied-site jobs in the business. If a client needs works staged around a live team, Ben usually runs it.
Floors we finished, and what the client asked for
A few projects that show the range of what we take on. Client names held back where the lease requires it.
780 sqm rebuilt in stages
Kept the firm trading through the works with zoned hoarding and after-hours noisy trades.
Focus pods for a growing team
Twelve sound pods and a silent wing designed around engineering sprint cycles.
Services upgrade on a tight window
Mechanical plant swap and two kitchens refitted over a single long weekend.
Sixteen years, told in dates
-
2009
One ute and a license
Liam registers the business and takes on a single 180 sqm office fit-out in Richmond.
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2013
Four site managers
The team outgrows one person. First shared workshop space secured in Preston.
-
2017
Design brought in-house
Nadia joins to lead a dedicated design function, moving us into full design and build contracts.
-
2020
Live sites, no shutdowns
We refine the zoning and hoarding system we still use on occupied towers today.
-
2024
Sixteenth year on the tools
340 floors delivered, an 18 building regular rotation and a 71% repeat client rate.
Two services, one team, one contract
We can take a floor from an empty shell to a working office, or step in for a design-only engagement. Both routes run through the same crew.
Office Fit-Out and Refurbishment
Strip-out, services, partitions, joinery and finishes delivered under a fixed-price contract with a twelve month defects period.
See the fit-out service
Commercial Office Design and Space Planning
Workplace brief, test fits, finishes specification and tender documentation, ready for any builder to price from.
See the design serviceRegistrations, insurance and compliance
We hold every licence required to carry out commercial building work in Victoria. Certificates of currency are issued before any contract is signed, not after.
- Registered commercial builder with the Victorian Building Authority
- Public liability cover of $20,000,000 per occurrence
- Contract works insurance on every project we start
- Professional indemnity for design and documentation work
- Workers compensation for all permanent and casual team members
Want the paperwork in advance?
Insurance certificates, licence numbers and our standard contract can all be issued before you commit to anything. Contact the office and we'll send them through the same day.
Request documentsWhat people say after the site sheds come down
We've used three fit-out contractors in the last decade. Casinys is the only one where the final invoice matched the contract amount. That's it. That's the whole review.
Rebecca Lindqvist
CFO, Docklands insurance group
Liam came out to look at the floor before he'd even quoted. That doesn't sound like much, but every contractor before him just asked for the address and sent a number.
Danny Okafor
Head of Workplace, Richmond design studio
Our whole floor was rebuilt around forty people still working. The only complaint we ever got was that the coffee machine was moved. That's how clean the job was.
Mei-Ling Zhao
General Manager, Southbank professional services firm
From our blog: what we keep learning on site
The practical stuff that only comes out of doing the job. Worth a read before you sign anything.
Planning an Office Refit While Your Team Keeps Working
Zoning, noise windows and the loading dock bookings that decide whether a live refit stays on programme.
Read the article
Why Office Fit-Out Budgets Blow Out in Melbourne
Base building surprises, late selections and vague scopes are where the money quietly disappears.
Read the articleSend us the floor and we'll tell you what's involved
No sales script, no obligation. A site visit in greater Melbourne costs nothing, and you'll get a real range back within a couple of days.